2020 New Flyer Xcelsior
Recall No.
25V542000
Report Receipt Date:
Aug 22, 2025
Component(s):
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
SUMMARY
New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
CONSEQUENCE
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REMEDY
New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
NOTES
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